ceci-n-est-pas-une-pipeAmong my wife’s best facets: she knows a lot more about art than I do, yet has no more snobbery than I have skill in calculus.  Visiting a museum with her is like getting to go twice: we see completely different things even in the same work.

At work, too, you benefit from eyes (and ideas) other than your own.  One thing that always makes a project compelling for me is being able to talk about it with significant others.

By that I don’t mean a spouse, necessarily, but people who are significant to me because I can learn from them or with them.  They might work on the same project, or in the same organization, or in the same field as the project, or in areas like those I’m interested in myself.

Back at GE, some of them were cube mates–people in nearby cubicles.  But often I’ve benefited from virtual cube mates: people I connected with over the phone, through email, through listservs, and more recently through blogs and social networks.

The informal Twitter-based discussion called #lrnchat works that way.  During last night’s session, I said:

For me, social media connections (Facebook, Twitter, blogs) lead to “virtual cube mates” I connect with one on one…

…invaluable for me as a sole practitioner rarely working onsite.

(Yeah, it took two tweets to say that, but as the transcript shows, there are lots of tweets in a #lrnchat session.)

Often, in my corporate career, I had trouble finding others in the organization who saw themselves as training/learning professionals.  For that side of my career, I got involved with professional societies and outside events like Rummler and Gilbert’s performance analysis workshop.

Time, distance, and cost make that much more difficult.  And, at least for me, it takes time to accumulate the one-to-one exchanges that transform a coincidental relationship into a collegial one.

This connects with the Ten Steps concepts of recurrent and non-recurrent skill.  I think it’s easy to learn the social media basics: using RSS, commenting on blog posts, sharing updates on Facebook or Twitter.  Those are mainly procedural, how-to things: I’ve got something to say; how do I put it there?

But the richer elements (skill, range, nuance, insight) take time.  There’s no one right way to do them.  And there’s no one right way to interact with your peers; each case is situational.

You’ve got to try, though.  As Thelonius Monk said, “The piano ain’t got no wrong notes.”

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This entry is part 18 of 21 in the series Ten Steps to Complex Learning (the book)

My previous post in this series ended by discussing various techniques for sequencing part-task practice.  Ordinarily, Ten Steps to Complex Learning recommends that you design learning tasks so they have a “high contextual interference.”  In other words, within a class of learning tasks, the individual tasks differ from each other as much as they do in the real world.  The idea is that this helps the learn build mental models and cognitive strategies.

But part-task practice doesn’t need those models and strategies.  So the practice items in a given set resemble each other quite a bit–there’s low contextual interference.  According to van Merriënboer and Kirschner, this helps the learner automate particular recurrent skill being practiced.

Presenting Procedures for Part-task Practice

I'm getting the point about part-task practice.Step 7 (design procedural information) advocates a whole-task approach toward procedural information.  Part-task practice is by definition procedural, and so much of the advice from Step 7 applies, even though we’re now talking about specific procedural skills for which additional practice makes sense.

Take the complex skill of becoming a chef.  Plenty of non-recurrent skills there, but as Jacques Pépin knows, lots of recurrent ones (procedural skills) as well.

For novice chefs, then, you might demonstrate knife-sharpening or cutting vegetables into julienne strips in a whole-task context.  To  practice how to sharpen or julienne, though, you’d then demonstrate the specific procedure in isolation.

Other instructional methods for difficult aspects of a recurrent task:

  • Subgoaling: have the learner describe the goal (the result) reached by a particular process.  (“Now that you’ve sliced the onions…?”)
  • Focusing attention: highlight steps that are difficult or dangerous.  (E.g., in a graphic demo, color-code or otherwise emphasize the dangerous steps.)
  • Multiple representations: use more than one format to present difficult procedures and rules.  (For example, a real-life demonstration by an expert along with a simulation that the learner can control.)
  • Matching: compare and contrast correct demonstrations with incorrect ones.  (Use correct and incorrect examples of carrying [in addition] to show why carrying is necessary.)

Do this?  Don’t do that?  How’m I doing?

vM&K use “continent tutoring” to mean monitoring the learner’s performance and presenting procedural information just-in-time.  Part-task practice is focused on particular skills, and so it’s easier for an instructor or a computer system to provide that JIT knowledge as needed.

Likewise, corrective feedback is easier for part-task practice, because the range of behavior is narrower.  Ten Steps discusses a “model tracing” approach, where the observer or a computer program monitors the learner’s progress on each step or rule.  Suppose the practice item involves solving the math problem:

3 ( 2x + 5 ) = 9

If a step’s correct, there’s no feedback.  If incorrect, feedback could look like this:

  • You tell the learner “you’ve made an error.”
  • You explain the error.  “You multiplied 2X by 3.  In a problem like this, you also need to multiply the 5 by 3 .”

Practice to overlearn

Part-task practice has two effects: it helps combine small rules into larger chunks (“knowledge compilation”), and it strengthens the application of those rules through deliberate, repeated practice.

Put down the tentacle, carry the claw...vM&K cite the “power law of practice,” another side trip into math ( “the log of the time to complete a response [is] a linear funciton of the log of the number of successful executions” ).

Here’s the idea.  Let’s say you take 3 seconds to add two digits.  You practice 100 times, and lower the rate to 2 seconds.  Here’s the improvement from further practice:

  • 1,000 items gets you to 1.6 seconds
  • 10,000 items gets you to 1.3 seconds
  • 100,000 items gets you to 1.0 seconds

Key point here: first,  compilation (acquiring basic skill with a procedure or rule) takes much less time than strengthening.  Second, strengthening continues over a long period of time.

I think there’s a connection with the notion that it takes 10,000 hours to become an expert (though I see “10,000 hours” as a metaphor, rather than as a strict standard).  At age 93, Pablo Casals was asked why he continued to practice scales every day, more than 80 years after he began studying the cello.  “Because I think I’m making progress.”

Building skill

Part-task practice typically goes through three stages:

  • Accuracy: the goal is to reach an acceptable level of accuracy.  In typing, for example, that might mean typing the letter C and using the correct finger to do so.
  • Speed: the learner performs the skill under moderate speed stress, like a typing drill.  The goal is to maintain current accuracy under stress.  One effect is to make it impossible to follow the steps in a procedure consciously (“move the middle finger of the left hand down to the C key, then press”), forcing automatic.
  • Integration: the learner performs the skill along with related skills, still striving to maintain speed and accuracy.  An example would be moving from typing drills (“cog cog cog tic tic tic can can can”) to full text.

atcSome skills can’t sensibly be practiced sufficiently in real time to develop automaticity.  Simulations can compress such time.  Ten Steps gives an example of air-traffic controllers.  Usually there’s a gap of about 5 minute between telling an aircraft to where to turn and seeing the result on a monitor.  A simulation can compress that to a few seconds, and the novice air-traffic controller “can practice more items on one day than in one year of normal training.”

Part-task practice seems to work better when it’s distributed–relatively short periods of practice, spaced over time–than when it’s done in long, concentrated periods of drill.  In addition, alternating practice sessions with other learning activities, according to vM&K, helps make the practice more effective.

Making practice work (in a good sense)

The Ten Steps emphasizes two principles for part-task practice:

  • Learners must be able to related the practice to whole-task performance.
  • Part-task practice should be distributed, and should alternate with learning tasks.

vM&K cite a study in which college students were learning Boolean functions.  Practice with 8,000 items before the whole task (troubleshooting logical circuits) had no effect; practice had a positive effect after exposure to a simple version of the whole task.

…And with that, I’m done with the details of the Ten Steps. Two remaining chapters deal with media and with self-directed learning; a final one has the title, “Closing Remarks.”  So the series isn’t quite done, but I think eventually it will be.

CC-licensed images: chef-knife photo by Sara Björk;
addition problems by Arenamontanus;
USAF air traffic controller by Lietmotiv.

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This entry is part 17 of 21 in the series Ten Steps to Complex Learning (the book)

In Ten Steps to Complex Learning, van Merriënboer and Kirschner say that “part-task practice is often pointless.”  That’s because Ten Steps emphasizes whole-task learning, both for the recurrent and non-recurrent aspects of complex skills.  Part-task practice, though, is one of the four main components.

So, why this Step 10?  Because some of the time, it makes sense to practice part of the complex skills–specifically, certain recurrent aspects that demand a high level of automaticity.  You can think of this as an exception to the whole-task approach.  The main idea is to make the application of those skills instinctive.

The right type for practicingIn my own case, I learned to type when I was 11; the recurrent aspects are now  so automatic that looking at a keyboard slows me down.  I also can’t tell you which fingers I’d use for a given word unless I type it on an imaginary keyboard.

Notice: typing is the recurrent skill; writing is non-recurrent.  What that means is that as I compose this post, I’m doing some things I’ve never done before.  I’m conceiving ideas and putting them into these particular words for the first time (hence, non-recurrent).  But the mechanics of typing are always the same (hence, recurrent).

Recurrent skills are ones that you apply the same way to each task that calls for them.  You can see the benefit of automaticity that comes from practicing musical scales, doing math problems, or completing drills for touch typing.

Some other reasons for part-task practice:

  • Make it easier to perform other skills.  vM&K give the example of learning the order of the alphabet so as to enable the use of dictionaries and other alphabetical tools.
  • Enable simultaneous performance with other skills.  Air-traffic controllers need to recognize dangerous situations while tracking new aircraft and communicating with pilots.
  • Build mastery for critical skills.  Some tasks demand automaticity but can’t reasonably be practiced in whole-task settings: emergency shut-down of a reactor, responding to cardiac arrest, controlling a fire at sea.

Perfect for practice

I once hear Jim Fuller say that practice doesn’t make perfect; it just makes permanent.  He was talking about practice without guidance or feedback. vM&K would agree.  Corrective feedback is an essential part of learning procedural tasks.

Part-task practice is straightforward, since by definition you’re practicing a procedural skill or applying if-then rules.  You’re not performing that practice in a high-fidelity environment, though.  You (usually) don’t practice your piano scales in a concert hall with an audience; you don’t do batting practice in the middle of a game.

This chapter talks about “produce items,” as in “produce the answer to this problem.”  That’s the default form of practice, though vM&K mention some others to use in certain situations, such as when the task is long, complex, or prone to errors.

  • Recognize items ask the learn to select the correct procedure from two or more choices.  (“Which of these shows the right steps for long division?”)
  • Edit items ask the learner to correct a solution by identifying incorrect steps or solutions and supplying the correct ones.  This is a good method for dealing with typical errors.

The three approaches can appear in a fading strategy: begin with recognize items, move to edit items, and end with produce items.

Okay, Vince, so what should you do next?Because practice involves procedures that always yield the right solution–there’s not a lot of discussion regarding long division–there’s no need for problem-solving guidance.  At times, however, it’s helpful to constrain the performance situation to help prevent ineffective behavior.  This is the training-wheels approach.  You can see examples like hiding multiple toolbars as someone learns the basics of a word processor, or starting sky-diving practice by jumping while attached to an instructor.

Divergence of practice items means that you’re covering all situations to which the procedure or if-then rules apply.  For typing, that might mean drills that include upper-case letters, numbers, and punctuation marks.

How to sequence practice items

Back in the discussion of Step 2 (sequencing learning tasks), I tried to figure out what vM&K meant by “part-task sequencing.”  When the whole task is too complex for a learner to practice, you design learning around logical parts of the whole task (e.g., you work on documenting on-the-job performance, then on coaching an employee to improve performance).

Those are non-recurrent skills (you handle things differently for different employees), but this type of sequencing can apply to part-task practice as well.  One significant difference: usually for learning tasks, you use backward chaining.  Forward-chaining makes more sense for part-task practice. “The performance of each step, or the applicaiton of each rule…creates the conditions that prompt the next step or action.”

One technique is segmentation: you break a procedure into distinct parts.  If the whole task is repairing a flat tire, you might practice removing the tire, then repairing it, then remounting the tire.  A good technique when the performance steps are essentially linear.

Simplification makes sense for tasks with steps and decisions.  To learn subtraction, for example, you first practice problems that don’t require borrowing.  When that’s mastered, you work on simple borrowing–say, only one case of borrowing per problem–and finally on problems requiring multiple borrowing.

With fractionation, you break a procedure down into functional parts.  In typing, for example, practice problems involve only the index fingers, then the middle fingers, and so on.

* * *

This is another long chapter, so I’ll stop the post here.  Next time: part-task practice and procedural information; overlearning.

By the way, although this is the tenth step, it’s not the last chapter of the book.  Chapter 14 covers use of media, while 15 deals with self-directed learning.  There’s a short “closing remarks” chapter as well.  I’ve only skimmed these, so can’t say yet whether I’ll make a separate post for each one.

Keyboard image from Microsoft’s clip art.
CC-licensed skydiving photo by Dawvon.

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