On several projects lately, I don’t know what I’m doing. Or at least what I’m doing next.
A way to cope is to ask someone who seems to know more. I’m lucky in having smart colleagues at work who will not only share what they know, but will work with me to reshape that knowledge so I have a better understanding.
I’m lucky professionally as well, because I have people I can and do consult with on issues apart from my everyday job.
Sometimes, though, I’m not quite ready to do that asking. Usually that’s because of the particular type of don’t-know I’m experiencing. Either I don’t know what (as in what to ask, or what’s the difficulty, or what’s the domain), or I don’t know how (to take the next step, to choose the right option, to switch points of view).
To that end, in a nod to the Working Out Loud concept, I’ve been making what I think of as Talk To Myself notes. (The TTM nickname just came to me, and I like it enough that it’ll become a tag in Evernote.)
The idea is that for a specific project or domain, I write down what it is I can’t figure out or what I want to know.
This is hardly an earthshaking idea, but it’s a concrete one. The effort to form a question, even if I’m not good at forming one for the topic at hand, gets me to run through what I do know, and I think primes me to think more expansively.
Here are some examples:
I think I’m at the “relatively good apprentice” level with Sibelius. I can handle basic tasks pretty well, and I’ve developed some good-enough workarounds.
One side effect is that I’m more aware of things I don’t know how to do but want to. So onto the TTM note go thoughts like these:
- How can I add a blank page on the end of a score so I can add text there — like block lyrics, or background notes, or even a pronunciation guide for Gaelic?
- Can I export the melody for just a portion of the piece (say, bars 12 – 24 for the tenors)?
- Is there an easy way to change the instrument for a given line? So far I only know how to add a new staff for a new instrument, then copy the notes from an existing instrument, then delete the staff they were copied from. That seems… kludgy.
Forums in WordPress
As a follow-up to my Building Job Aids workshop last month, I wanted to learn how to create a private online community for interested workshop grads — a place where they might share how they apply what they learned, and maybe even do some show-and-tell in a safe space. At DevLearn I heard Tracy Parish talk about how she did something similar, and I got some ideas from her.
This is one of those don’t-quite-know-what situations for me. Through trial and error, I’ve installed plugins to enable forums (threaded discussions) but I still feel I lack understanding.
Talk To Myself in this case means repeating questions till they make sense, at least to me.
- Do I have to have open registration?
- If I do, can I keep out the obvious spambots?
- What should be recording the registration (if anything)? Do I need some kind of sign-up form, and if so, where does the signing-up go?
- At a broader level, what’s the flow from inviting someone to that person’s reading and posting in a forum?
At work, a practice database
So many core corporate systems have no way for people to safely learn and practice how to use those systems. A rich, low-risk environment like Amtrak’s training trains will support and encourage learning in a thousand different ways.
We have such an environment for a key system at work–but it hasn’t been used much, and the documentation I can find is sketchy. So I’m making Talk To Myself notes here, too. This is a tougher area because it involves a lot of database security and management.
Borrowing from advice I received from a graphic artist, I’m framing these questions in terms of what I want to accomplish rather than how I think I should go about getting that accomplishment. For example, I don’t know the steps or the stakeholders or the timeframes needed to copy data from another environment into this practice one. I don’t know how (or if) it’s possible to search for certain types of data in the practice database.
I’m pretty sure I need a conversation with one of my IT contacts — but that conversation with her will go much better because I’ve spent time Talking To Myself… and taking notes.